Background of client
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Advance Medical is the global leader in Expert Medical Opinions.
• Founded in 1999
• 800 dedicated health professionals
• 450 medical doctors on staff
• More than 125+ countries served
• 20+ languages spoken
• 35 million people with access to services
• 330 company partnerships
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The translation request:
The patient’s report, it happened almost every day, moreover the client has three other vendors except for us.
Language pairs: English into Chinese Simplified, English into Polish, English into Japanese, English into Korean, and so on.
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Our difficult is how to get more orders.My measures are the below.
- Keep a positive communication with client on phone or email to learn about our feedback, giving our resolution timely.
- Actively respond to client’s requirement
- Help the client to solve the urgent case
- Introduce our other languages service from time to time, let the client learn about the width of our service
- At the last, developing or updating stable and reliable translators through the client’s feedback. Make sure the top quality.