At MarsTranslation, our translation process is based on simple steps:
For more info, you can check our translation workflow here.
Our every translation project is handled by professional translators who are native linguists of the target languages. They have in-depth knowledge of industry-specific terminology and subject-matter expertise. We help you focus on other business matters while taking care of your specified translation needs.
Translation depends on the length and complexity of the documents at hand. Our typical translation turnaround time is 2500-3000 words, per day, per translator. In case of urgent translation requirements, we offer customized translation options tailored to your needs.
We provide high-quality and accurate translations into 230+ languages and 800+ language pairs, including all major languages such as French, German, Korean, Chinese, Japanese, Spanish, and Italian.
We translate a variety of industry-specific documents, including:
For more info, you can check our translation workflow here.
We support a wide range of file formats to accommodate your needs, including but not limited to:
Yes, you can send us scanned documents. However, scanned documents must be clear and legible for accurate translation. If the scan is blurry or difficult to read, it may affect the quality and accuracy of the translation, so high-quality scans are recommended.
MarsTranslation is an ISO-certified company that indicates the authenticity of our work. Our translations are accepted by organizations and institutions worldwide.
Yes, source file is our basic and only requirement from you. Once we get our hands on source file, we analyze it to know which content needs translation and then assign the task to translators.
Yes, you can! We encourage you to share any specific notes, glossaries, or guidelines with your translator to ensure the final translation meets your expectations and requirements. Clear instructions help us deliver the best results!
At MarsTranslation, we prioritize your data security by using advanced encryption protocols, secure servers, and strict access controls. Your information is handled confidentially and never shared with third parties without your consent.
Yes, we provide free, no-obligation quotes tailored to your project requirements.
Absolutely! Our team consists of professional native translators to ensure accurate and culturally relevant translations.
Yes, we offer discounts, occasionally, long-term partnerships, and first-time clients. Contact us for more details!
A certified translation is a translated document accompanied by a signed statement (a "certificate of accuracy") from the translator or translation agency, attesting that the translation is a true and accurate representation of the original document. Certified translations are often required for official purposes, such as legal proceedings, immigration applications, academic admissions, or government submissions.
For a certified translation, you will receive:
At MarsTranslation, our translation process is based on simple steps:
Yes, we offer expedited turnaround options for certified translations. The availability and cost depend on the document& #39;s length, complexity, and language pair. Let us know your deadline, and we will do our best to meet it while ensuring accuracy and quality.
Yes, we can provide notarization for certified translations. A notary public will verify the identity of the translator or representative and notarize the certificate of accuracy, adding an extra layer of authenticity for official use.
Yes, we can provide an apostille for your notarized translation. An apostille is a certification that validates the notarization for use in countries that are part of the Hague Apostille Convention. We will guide you through the process and ensure the document is properly authenticated.
Yes, we can provide physical copies of your certified translation, including the original document, the translated version, and the certificate of accuracy. If notarization or an apostille is required, these will also be included. Shipping options and costs will depend on your location and delivery preferences.
Currency conversion is not typically part of translation services. However, if your document includes financial information requiring conversion, we can recommend tools or services to assist with this. Let us know your specific needs, and we’ll do our best to help.
We do not directly evaluate foreign credentials (e.g., diplomas, degrees, or professional certifications). However, we can provide certified translations of these documents, which you can then submit to an evaluation service or institution for assessment.
We can translate forms for you, but we generally do not fill them out on your behalf, as this requires personal information and decisions that are your responsibility. If you need assistance understanding the form’s content, we can provide translations.
Yes, we can certify translations performed by our professional translators. If you have a translation done elsewhere, we would need to review and retranslate it (if necessary) to ensure accuracy before certifying it. We cannot certify translations performed by third parties without verification.
Standard translation refers to the process of converting text from one language (the source language) to another (the target language) while maintaining the original meaning, tone, and context. It is typically performed by professional translators who are fluent in both languages and have expertise in the subject matter of the text. Standard translation is suitable for general documents, business communications, websites, and other materials where high accuracy and readability are required, but specialized expertise (e.g., legal, medical, or technical) is not necessary.
When you request a standard translation, you will typically receive:
At MarsTranslation, we primarily use professional human translators to ensure high-quality, accurate, and culturally appropriate translations. However, we also offer AI-based solutions for specific needs.
Yes, we provide machine translation services for projects where speed and cost-efficiency are prioritized over accuracy.
Machine translation is useful for basic understanding but may lack the precision, context, and cultural sensitivity of human translation. It’s best suited for informal or non-critical content.
Our machine translation supports a wide range of languages, including major global languages like English, Spanish, Chinese, French, German, and more.
Yes, our translators use advanced CAT tools to ensure consistency, efficiency, and accuracy, especially for large or repetitive projects.
Yes, you can, for basic translation purposes. While machine translation is convenient for quick, informal translations, it may not be reliable for professional or sensitive content. For accurate and polished results, we recommend using human translation services.
Yes, we provide professional interpretation services for various needs, including meetings, conferences, and events.
Absolutely! Our interpreters are available for both on-site and remote interpretation via phone or video conferencing platforms.
Types of interpretation services we offer, including:
For further info, you can look here.
Yes, we can arrange for interpreters to be on-site at your preferred location, depending on availability and travel requirements.
Costs vary based on the type of interpretation, duration, language pair, and location. Contact us for a customized quote tailored to your needs!
At MarsTranslation, quality in translation means delivering accurate, fluent, and culturally appropriate translations that fully convey the meaning of the source text. We ensure our translations are error-free, consistent, and tailored to meet the specific needs of our clients and their target audience.
To receive high-quality translations from MarsTranslation:
At MarsTranslation, we employ robust quality assurance mechanisms, including:
Revision at MarsTranslation involves a thorough review of the translated text by a second linguist. This step ensures the translation is accurate, consistent, and aligns with the client's instructions and the target language's rules.
We guarantee accuracy through:
Yes, MarsTranslation offers proofreading as part of our comprehensive translation services. Our proofreaders ensure the final text is free from grammar, spelling, punctuation, and formatting errors.
Yes, we provide typesetting and desktop publishing (DTP) services to ensure your translated documents are professionally formatted and ready for use, whether for print or digital platforms.
Yes, MarsTranslation adheres to industry standards such as ISO 17100, which specifies requirements for translation services, ensuring we deliver high-quality translations consistently.
Yes, MarsTranslation follows the ISO 9001 quality management standard, which underscores our commitment to maintaining a systematic approach to quality management and continuous improvement in our processes.
At MarsTranslation, your satisfaction is our priority, and we are committed to delivering translations that meet your expectations. If you are not satisfied with a translation from MarsTranslation:
Yes, you can! MarsTranslation takes pride in our satisfied clients. We encourage you to read reviews on our website or trusted third-party platforms. If you’d like specific references, our team can provide case studies or client testimonials upon request.
Yes, MarsTranslation is a proud member of the American Translators Association (ATA). Our membership reflects our commitment to upholding the highest standards of professionalism and quality in the translation industry.
MarsTranslation is headquartered in Shenzhen, China with a network of global offices in Hong Kong, Beijing, Changsha, Wuhan, etc. This allows us to serve clients worldwide with efficiency and expertise.
Absolutely! You can easily send your documents to us electronically through our secure online platform, email, or file-sharing services. If you prefer to drop off physical documents, please contact us for arrangements based on your location.
Yes, we do! MarsTranslation provides phone support to assist you with inquiries, project updates, or any questions you may have. Our customer support team is available during business hours to ensure a seamless experience.
Yes, MarsTranslation is a certified translation company. We adhere to industry standards such as ISO 17100 for translation services and ISO 9001 for quality management. Our certifications demonstrate our commitment to delivering reliable and high-quality translations.
MarsTranslation has been a trusted name in the translation industry for more than 20 years. Over the years, we’ve built a reputation for excellence, serving clients across various sectors with accurate and culturally adapted translations.
You can trust MarsTranslation because:
You can easily check the status of your order by logging into your account on our website or contacting our customer support team. We also provide regular updates via email to keep you informed throughout the translation process.
If you need to modify or cancel your order, please contact our customer support team as soon as possible. We’ll do our best to accommodate your request, depending on the stage of the project. Note that modifications or cancellations may be subject to terms outlined in our service agreement.
If you require revisions to your translation, simply notify us within [Insert Timeframe, e.g., 30 days] of delivery. Provide detailed feedback on the changes needed, and our team will promptly address them. Revisions are free of charge if they fall within the original project scope.
Yes, MarsTranslation offers dedicated customer support to assist you at every step. You can reach us via phone, email, or live chat during business hours. Our team is here to answer your questions, resolve issues, and ensure a smooth experience.
MarsTranslation is a professional translation company offering high-quality language services to clients worldwide. We specialize in accurate, culturally adapted translations across various industries, supported by a global network of certified translators and robust quality assurance processes.
None. We appreciate the high-quality work, the loyalty and service you provide for the clients, so we don’t charge you any money.
You can request your payment by clicking the "Convert to Cash" button; displayed on ‘My Profile’ page. Please note that we release payments before 31th of next month upon receiving your withdraw request. After you will complete a project on time and get confirmed satisfaction from client, credits will be sent to your account.
To receive more projects, ensure your profile is complete and up-to-date, including your areas of expertise and availability. Delivering high-quality work on time and maintaining a strong rating will also increase your chances of being assigned more projects.
We offer multiple payment methods. These include: Payoneer, Bank Transfer, Wise, PayPal. You can choose one or multiple methods of payment. In case of choosing multiple methods, you can:
Projects are assigned based on your expertise, availability, and performance. Ensure your profile is active and updated to receive project notifications promptly.
People with relevant academic history and work experience are welcomed to join our platform. Merely being a native speaker is not enough to qualify as a translator. Once you will join, you will be asked to pass professional translation exams to become authorized Mars translator.
If you have a question not covered here, please contact our customer support team via email, phone, or live chat. We’re happy to assist!
In case, the client is not satisfied with the work, then work is reassigned and if again client don’t get satisfied, then the task is assigned to another translator.
No, you don’t! MarsTranslation operates remotely, allowing you to collaborate with us seamlessly online. You can send documents, communicate with our team, and receive deliverables electronically.
Our translator levels are based on experience, performance, and expertise. If you believe your skills qualify you for a higher level, please contact our team for evaluation.
If you encounter any issues, contact our support team immediately. We’re here to help resolve problems related to projects, payments, or technical difficulties.
You can track your projects through our online platform, where you’ll find details such as deadlines, instructions, and progress updates.
Yes, you can request a username change by contacting our support team. Note that your username must remain professional and appropriate.
You can update your display name in your profile settings on our platform. Ensure it reflects your professional identity.
Our translator levels are based on experience, expertise, and performance. Levels range from Junior to Senior, with corresponding project opportunities and rates.
Promotions are based on consistent high-quality work, positive client feedback, and meeting performance metrics. Our team periodically reviews translator profiles for potential upgrades.
Bonuses are awarded for exceptional performance, such as completing a high volume of projects or receiving outstanding client feedback. Bonus amounts and eligibility criteria are communicated during the evaluation process.
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