Simple guide to create a Patients Handbook
By: Arooj Fatima
If you own a hospital or any medical institution and are trying to improve its organization or reputation, putting together a patient’s handbook can be very productive. Many renowned hospitals around the world have taken on this policy and it is indeed a thriving option. It can be used to educate people about your services and bring in patients from different regions of the world.
For example if you run a hospital in Albania, you should consider hiring Professional translating services to translate your patients handbook into other languages. Albanian Patients Handbooks Translation will aid you in making your material available in a variety of languages to people of different countries.
This way you will become an international organization and get worldwide recognition. However, make sure to employ a professional translation company because many free online translations are computerized and unreliable. They may transmit incomplete or misguided information to your potential customers and put you in loss.
Things You Have To Include In Your Patients Handbook
To begin with, divide all the data in your Patients handbook, into 3-4 sections and each section may be classified further into as many chapters as per requirement. The first section of your Patients handbook shall provide a brief introduction to your institution or hospital. It will state your mission and what you are doing to achieve your goals.
You can add your organizations history if relevant and helps add a monumental effect. People are likely to choose institutions that offer a past or prestigious background rather than newly formed ones; just like you will prefer a doctor with years of experience, rather than a fresh graduate who has barely handled a few medical cases.
Your roots have to spread far out, i.e. your story should reach every corner of the world. For example, if you are an Albanian institution, I suggest that you use professional Albanian Patients Handbooks Translation to convey your message to the British, Chinese, Arabic, and so on, in their native language.
Other topics that should be a part of your first section include the privacy and health information exchange policy of your institution. This means you notify your patients in advance who their medical information will be kept confidential from and whom it will be shared with for professional purposes.
The second section of your Patients handbook is supposed to circulate around health and safety measures of your institution. This can include how you stock your medication and equipment, placement of ‘no smoking’ and other warning boards, how you maintain the quality of food, cleaning schedules, precautions to prevent infections, etc.
The next section will present a complete summary of all the medical procedures and treatments offered at your institution. Here you can also mention co-curricular facilities such as location of shops within the institution where people can buy personal items or a shuttle service to facilitate mobility within the premises.
In the last section, describe the regulations and options, for billing and medical records. It is smart to add lists of patient’s rights and responsibilities in this section as it is the most likely to be read by everyone. For overseas patients, it is best to imply professional translation services such as Albanian Patients Handbooks Translation for your Albanian clients.