Home   Blog   Why Do Hospitals need an IVR System?

Why Do Hospitals need an IVR System?

By: Noor Hayat Posted on Thu, 14-01-2016

Are you facing difficulties in managing patient traffic? Has answering clients’ phone call become a constant challenge? Is your hospital going into loss because you just cannot handle all confusion? If any of it is true then installing IVR is the right choice for you!

IVR is being implied by all leading medical institutions of the world. If you want to know about the IVR facility of a specific region or country, make use of Online Arabic Translation Services such as Arabic Interactive Voice Response (IVR) Translation for Saudi Arabia.

What is IVR?

IVR stands for Interactive Voice Response – this is an automatic phone system which allows a computer to interact with callers via voice recognition or by input of tones or codes through a keypad. The computer gives directions to the caller for reaching his/her desired information or connects them with the appropriate person who can resolve their issue.

For example, you call a hospital to know about the timings for getting a dental check up. IVR may directly give you the information after you press a few buttons or forward your call directly to the extension in the dental department.

A person at the reception of a large medical organization may not acknowledge the required information or leave you hanging on the phone for a while. IVR saves time and prevents disappointment by connecting you to the right person or promptly offers computerized answers fed into the system.

IVR is an ideal tool for dealing with foreign patients as well. You can provide the service in different languages with the help of Global Translation Services, instead of hiring exclusive staff who may qualify to deal with people of individual nationalities. To effectively communicate with Arabic patients, you will use professional Arabic Interactive Voice Response (IVR) Translation.

IVR is known to have replaced or improved multiple functions in a hospital. As all information is mechanized, you can say goodbye to human error and verbal miscommunication. People can easily obtain test results and avoid possible embarrassment of interacting with a real person; IVR enhances privacy and comfort for many patients.

Many psychiatrists use IVR for treating mentally disturbed or depressed people. This way they do not have to personally meet with patients and can help them anywhere or anytime. It is also widely used in clinical trials for data collection; patients can record their feedback and access guidelines from home.

Many people have a habit of calling doctors repeatedly over trivial matters; IVR helps filter unnecessary calls by providing recorded messages as solutions.

IVR system can be set up to provide automatic reminders to patients for appointments and decrease no-shows. It can also be used for advertising new technologies or promotions that are going on in your hospital. It is an effective option for billing and payments since stealth or fraud are unlikely to occur in computerized systems.

If you want to get treatment at an overseas hospital, you can get their IVR information converted to your language through Translator Services; for example you will require Arabic Medical and Healthcare Translation Services for a medical institution in Saudi Arabia.

Related Blogs

Study The Computer Languages

This technological world is filled with wonders; the most important of all used widely is computer. Computer is operated by

Read More
Translating Your Social Media Posts:Policies for best Effect

Translating Your Social Media Posts: Follow These Policies for Maximum Effect The type of information shared on the different social networking

Read More
Contributing Factors In Authentic Translated Medical Paper Writing

A medical paper is of significant importance these days. A thorough knowledge of the medical terminologies is a must for

Read More
How To Make The Translated Medical Publications More Valid

Today the medical knowledge serves outstandingly and makes the exposure of people wider. There are now different dimensions of medical,

Read More
Tips on Writing an Effective Business Email

A business email is specifically an email, which is specially written for your business. Your business address normally includes your

Read More
Why Is It Important To Get The General Interest Books Translated?

Reading good books is very important, and the best way of spending free time. There is a very common old

Read More
Benefits of Internet Fax When Dealing With International Business

Internet fax is, basically, the usage of the internet or your email, in order to not only send but also

Read More
Translation Services for Perfect Resume to a Foreign Company

How Translation Services Help In Writing a Perfect Resume for a Foreign Company A resume is one of the most important

Read More
Mistakes to Avoid While Translating Manuscripts

A manuscript is any document that is written by either hand or typed, as opposed to being mechanically printed or

Read More

© Copyright 2025 MarsTranslation