Why Do Hospitals need an IVR System?

Are you facing difficulties in managing patient traffic? Has answering clients’ phone call become a constant challenge? Is your hospital going into loss because you just cannot handle all confusion? If any of it is true then installing IVR is the right choice for you!

IVR is being implied by all leading medical institutions of the world. If you want to know about the IVR facility of a specific region or country, make use of Online Arabic Translation Services such as Arabic Interactive Voice Response (IVR) Translation for Saudi Arabia.

What is IVR?

IVR stands for Interactive Voice Response – this is an automatic phone system which allows a computer to interact with callers via voice recognition or by input of tones or codes through a keypad. The computer gives directions to the caller for reaching his/her desired information or connects them with the appropriate person who can resolve their issue.

For example, you call a hospital to know about the timings for getting a dental check up. IVR may directly give you the information after you press a few buttons or forward your call directly to the extension in the dental department.

A person at the reception of a large medical organization may not acknowledge the required information or leave you hanging on the phone for a while. IVR saves time and prevents disappointment by connecting you to the right person or promptly offers computerized answers fed into the system.

IVR is an ideal tool for dealing with foreign patients as well. You can provide the service in different languages with the help of Global Translation Services, instead of hiring exclusive staff who may qualify to deal with people of individual nationalities. To effectively communicate with Arabic patients, you will use professional Arabic Interactive Voice Response (IVR) Translation.

IVR is known to have replaced or improved multiple functions in a hospital. As all information is mechanized, you can say goodbye to human error and verbal miscommunication. People can easily obtain test results and avoid possible embarrassment of interacting with a real person; IVR enhances privacy and comfort for many patients.

Many psychiatrists use IVR for treating mentally disturbed or depressed people. This way they do not have to personally meet with patients and can help them anywhere or anytime. It is also widely used in clinical trials for data collection; patients can record their feedback and access guidelines from home.

Many people have a habit of calling doctors repeatedly over trivial matters; IVR helps filter unnecessary calls by providing recorded messages as solutions.

IVR system can be set up to provide automatic reminders to patients for appointments and decrease no-shows. It can also be used for advertising new technologies or promotions that are going on in your hospital. It is an effective option for billing and payments since stealth or fraud are unlikely to occur in computerized systems.

If you want to get treatment at an overseas hospital, you can get their IVR information converted to your language through Translator Services; for example you will require Arabic Medical and Healthcare Translation Services for a medical institution in Saudi Arabia.

Related Blogs

AI with Human Quality Control (QC): Impact on Translation

The long and tiring debate between AI translations and human translators still stands. When it comes to speed and efficiency,

Translators will have the chance to get Man Booker prize from 2024

The world's most famous international literary prize has for the first time now, opened up to translations. The Booker Prize Foundation

5 Business Trends That Will Continue to Rise in 2024

What Makes the Business Boom at the End of the Year? Lots of factors come to mind like stock exchange, marketing

Paris Olympics 2024: Culture, Language and Sports

From 26 July 2024 to 11 August 2024, Paris will remain lit to commence the show of skill and bravery,

How Was 2023 for E-commerce Sector in China?

With the advancement in technology and digitization influencing the business sector globally in 2019, some of the countries emerged as

Mother's Day: Things to Do to Show Your Love with Mom

To be a mother means to become more than just someone who bears children. She is the backbone and silent

Christmas Celebrations Across the Globe

Christmas celebration is one of the important festivities of winter. People start waiting for the winter holidays so that they

AI and Neural Machine Translation for Translation Industry in 2020s

The world is an ever-shifting paradigm of technology and the digital revolution. As technology breaks down cultural and linguistic borders,

Top 10 Translation and Localization Companies

Any business that you start soon becomes a part of you. Like a child, you nurture it, help it grow,

Why Do Hospitals need an IVR System?

What is IVR?

Related Blogs

WHAT WE DO

Resources

Mars Translation Blog

FREE TOOLS

SUPPORT